Where are you today and how can we help? “I am a brand new customer. I know nothing about Vivid Fiber Arts or how to order. I just saw some yarn and I need to have it in my life as soon as possible.” Welcome! This is a very common and understandable situation. 😀 This page will orient you to the general way things work and give you many links to things if you want to read more details. “I am a returning customer and have ordered before, so I just need an update”Thank you for being part of our customer family! This page will give you the quick run down of what’s changed.